Marina Satti welcomes you to the website https://marinasatti.com/.
Before using the website https://marinasatti.com/, please consult the following terms and conditions and ensure that you understand and fully agree with them.
BUSINESS INFORMATION
WOMO ΕΤΑΙΡΙΑ ΤΕΧΝΩΝ ΚΑΙ ΠΟΛΙΤΙΣΜΟΥ ΑΜΚΕ
PROFESSION: Choir Services
TAX IDENTIFICATION NUMBER (ΑΦΜ): EL996946331
TAX OFFICE: Kallithea
ADDRESS: Kydonion 16, Nea Smyrni, Attica, 17121, Greece
CUSTOMER SERVICE PHONE NUMBER: +30 210 620 1841
Terms
https://marinasatti.com/ reserves the right to update or modify these terms and conditions as needed. At the same time, it is obligated to inform all users in case any changes/modifications occur.
Copyrights
The official website of Marina Satti is https://marinasatti.com/. It is noted that all the content of the website constitutes the intellectual property of https://marinasatti.com/ and is protected by Greek and international law.
Copying, transferring, distributing, downloading, reselling, misleading the public, and using any element of this website’s property is strictly prohibited. Any of the aforementioned actions are permitted only in the case of communication with the owner of https://marinasatti.com/ and after consultation for specific and approved use.
The images, logos, and names declared on the website and representing https://marinasatti.com/ are exclusive attributes and are strictly protected by Greek and international laws concerning trademarks and intellectual property.
Therefore, the appearance of the above and easy access to them through the official website https://marinasatti.com/ does not imply acceptance or approval of their use in any other situation.
User Obligations
All users of the website https://marinasatti.com/ accept that they will not use it for publishing, sending, sharing via email, or transmitting in other ways content that:
– is threatening, illegal, offensive, harmful, annoying, defamatory, libelous, obscene, vulgar
– constitutes a violation of someone’s privacy, expresses racial, national, or other discriminations, and shows hostility
– can cause harm to any minor in any way
– is not entitled to be transferred or transmitted according to the laws or contractual or managerial relationships
– violates any patent, trade secret, trademark, copyright, or other proprietary rights of third parties
– contains software viruses or codes, programs, or files developed to cause damage, destroy the operation of any software or computers
– aims to collect or store personal data of any user.
Any form of such content deliberately or inadvertently violates the applicable Greek and community legislation and its provisions.
Product Description
Our obligation and primary concern are to ensure that the information provided on marinasatti.com website concerning the quality, quantity, main characteristics, and prices of the products is absolutely accurate. However, some products may appear slightly different on your device’s screen regarding size, color, and texture compared to reality.
Product Prices
The prices listed next to each product include the corresponding VAT of 24%. The final price with VAT is calculated and automatically displayed in the Shopping Cart during the order completion process.
The prices apply to the quantities available, while https://marinasatti.com/ reserves the right to modify the description and prices of its products without prior notice. However, after fulfilling your order, it is obligated to send you the products you ordered with the characteristics and prices listed on its website at the time of the order.
Product Shipping Methods
Your orders are shipped throughout Greece and rest of the world using the following methods:
- BOX NOW (Greece, 1-5 working days from the day of delivery to the courier, depending on the shipping area)
- ELTA COURIER (Greece, 1-5 working days from the day of delivery to the courier, depending on the shipping area)
- DHL Express Worldwide (Rest of the world)
Occasionally, due to circumstances beyond our control, some orders may take longer. Marinasatti.com assumes no responsibility for any delivery delays due to extreme weather conditions, strikes, or force majeure.
Before making a purchase from our online store, we recommend that you read the terms of use in detail. These terms include all the details of the purchase process and the shipment of your order.
After completing your order, you will receive an automated email detailing your order information, as well as the personal details you provided. Once your order is dispatched, you will receive another email containing the details of each order and the date it was sent.
During periods of high order volume, the preparation and shipping of products may take up to 5 business days. Specifically, vinyl shipments may require up to 10 business days due to the complexity of their manufacturing and the uniqueness of their packaging.
Shipping Costs
All deliveries are made with BOX NOW & ELTA Courier for shipments within Greece and with DHL Express Worldwide for shipments to the rest of World (excluding Greece).
FOR SHIPMENTS WITHIN GREECE:
- BOX NOW: Shipping costs are €3 and are added to the total amount of your order.
- ELTA COURIER: Shipping costs for up to 2 kg:
a) Mainland & Crete €3
b) Islands €4.20
For each additional kilogram +€1.10
FOR SHIPMENTS TO THE REST OF WORLD: The shipping cost varies depending on the destination country. Exact pricing is displayed once the shipping details are entered. Please note that our return policy does not apply to deliveries outside the EU. Contact us for precise guidance on size and fit.
You can pay for your order using one of the following methods:
Credit/Debit Card (Visa, MasterCard, American Express)
By using your credit/debit card, you can complete your order in just a few seconds. Through our website’s dynamic platform, we offer the credit card payment service free of charge.
PayPal
The PayPal service is a secure and convenient method for payments and money transfers. Each user creates a private profile once, in which they link their cards and payment details. Thus, they do not need to enter their card details every time they make a purchase from the online store. They only need to select the PayPal payment option and log in with their username and password chosen during the registration for the service. The PayPal username and password should never be confused with the username and password for our online store.
NOTE: Cash on delivery is not supported as a payment method.
Return Policy
- Exchanges are only accepted for clothing items in a different size.
- Package and return the product within 14 days from the date of purchase. All shipping costs are covered by the customer unless the garment is defective.
- Once we receive it, we will proceed with fulfilling your request.
- If you have received a defective product, please email us at merch@marinasatti.com. Don’t forget to attach photos of the defective item. This will help us find the best possible solution.
- If the defective product is confirmed by our team, we will proceed with either an exchange or a refund (if the ordered product is no longer available) upon receipt of your return.
- Our team reserves the right to refuse any return that does not meet all of the above criteria.
Note: Vinyl records are non-returnable.
The products will be sent from and returned to the following address: 718 Studios, Elaion 41, Postal Code 14564, Kifisia.
Right of Withdrawal
If you wish to return a product purchased from our online store, you have a period of 14 days from the date of receipt to do so without needing to justify your decision (unjustified withdrawal). The return of products must meet the conditions that they are in perfect condition, complete, and accompanied by the original packaging and all related documents. The cost of return shipping is the responsibility of the sender and varies depending on the region for shipments within Greece.
To exercise the right of withdrawal, please contact us either by phone at +30 210 620 1841 or by email at merch@marinasatti.com. The refund will be processed within 14 days from the date of receipt of the products, provided that they have not been excessively used beyond what is necessary to ascertain their condition.
Defective Product
In the unlikely event that you receive a defective or damaged product, marinasatti.com will make every effort to replace it with the same or a similar product at no additional cost to you. However, you must notify us by email at merch@marinasatti.com within 14 days of receipt so we can send you return instructions and a return code. If the product is no longer available, it can be replaced with an equivalent product upon agreement or we will refund your money.
Liability Limitations
All products listed in the catalogs of marinasatti.com have clear indications regarding our warehouse’s availability. The transaction will be considered complete only after the dispatch of a written electronic confirmation. In case it is impossible to execute an order, marinasatti.com reserves the right to withdraw and not fulfill it, while the amount, if already collected, will be refunded by deposit to your bank account.
Links
The links on this website are not under the control of marinasatti.com, and our company bears no responsibility for their content, changes, or updates.
Personal Data Processing Notice
Marinasatti.com informs that, for the purposes of conducting its business activities, it processes the personal data of its customers. The processing is always carried out in accordance with applicable national legislation and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), as in force.
The GDPR is the new regulatory framework of the European Union (EU) in this field. The purpose of the law is to establish the conditions for the processing of personal data to protect the rights and freedoms of natural persons, particularly the right to the protection of personal data.
It should also be noted that marinasatti.com does not store sensitive personal data related to users’ financial transactions (e.g., credit/debit card numbers and CVC codes).
For any issues related to personal data processing, you can contact us at merch@marinasatti.com.
What categories of personal data do we process?
We process the personal data you provide to us, namely your Name, Postal Address, Zip Code, Region, City, Area, Country, Landline Phone, and your Email Address. The processing is only carried out when we have a lawful reason to do so.
What are the lawful reasons for processing your personal data?
The lawful reasons for processing your personal data are:
(a) The provision of the services you assign to us and wish to receive from us, such as the purchase of products and consequently the fulfillment of our contractual obligations in this context.
(b) Compliance with a legal obligation, such as regulatory compliance for tax purposes.
(c) The consent you provide under the specific conditions set out by the legal framework, to receive updates on products, services, offers, etc. from marinasatti.com or third-party partner companies that process personal data according to the applicable legal framework.
Age Limit Declaration
By providing your consent, you responsibly declare that you are over 16 years old. If you are under 16, you may use our website only with the involvement and approval of a parent or guardian.
How and why do we use your personal data?
- Order Execution
Personal data is collected when you place an order on our e-shop, https://marinasatti.com/. For the completion of your order, you may be asked for additional details; however, these will be the minimum necessary for the conclusion and execution of the contract. These details are marked as mandatory fields. The data in this account will be used to complete the order, and you will need to provide some additional information, such as payment method details, an alternative shipping address (optional), where necessary. As part of order completion, some of this data is transferred to partner companies. Thus, they are transmitted to courier companies for the transportation and delivery of your goods. Courier companies may contact you to request clarifications and to inform you about the delivery of your products. Additionally, the data is transmitted during the execution of payment to payment service providers (banks and interbank systems, PayPal). We use high-security systems to prevent data leakage from malicious systems.
- Sending Newsletters and Promotional Material/Corporate News
During your visit to our website, https://marinasatti.com/, you have the option to fill out a contact form, providing your email address to subscribe to our Newsletter. The data collected from our website may be used to contact you for promotional and advertising purposes, to inform you about products and offers that may interest you, via email, provided you have given your consent under the specific conditions set out by the legal framework.
- Personalized Promotion
As part of marinasatti.com’s legitimate interest in creating purchasing interest for its products and services, we may process information published online in search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram, YouTube), to create personalized promotions and inform potential customers via phone and/or email for the above commercial purpose. The legal basis is the voluntary publication of your information on search engines and your registration on social media services, which are considered as explicit consent for information publication based on the application settings you manage. The legal bases for the above processing are both the execution of our contractual obligations (GDPR Article 6(1)(b)) and our company’s legitimate interest (GDPR Article 6(1)(f)).
- Export of Statistical Data
It is possible to use your personal data in the Google Analytics service. Google Analytics aims to record the traffic of our website as well as extract useful statistical data about our clientele.
- Personalized Information (profiling)
In order to offer you the best possible experience, the personal data collected from our website may be used to send personalized updates, provided you have given your consent under the specific conditions set out by the legal framework. Personalization based on your needs and preferences (profiling) arises from the data we obtain from your personal information, such as profession, residential area, etc., or based on the results of the Customer Satisfaction Survey and the purchases you make.
Where is your data shared?
Marinasatti.com transfers the personal data provided by individuals to third-party companies that offer automation services for the mass sending of electronic messages.
Additionally, in the context of completing an order on our e-shop, some of this data is transferred to partner companies. Therefore, it is transmitted to courier companies for the transportation and delivery of your goods. The courier companies may contact you to request clarifications and to inform you about the delivery of your products.
Moreover, this data is accessible to information system support and marketing companies for the e-shop, where marinasatti.com ensures their protection with strict confidentiality terms and continuous monitoring of the appropriate and organizational measures these companies take.
Finally, the data is transferred during payment execution to payment providers. We use high-security systems to prevent data leakage from malicious systems.
Storage Duration
The storage duration of the data is determined based on the following specific criteria depending on the case:
When processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose.
When the processing is performed based on a contract, your personal data is stored for as long as necessary for the execution of the contract and for establishing, exercising, or defending legal claims based on the contract.
For marketing purposes, your personal data is retained until you withdraw your consent. This can be done by you at any time. The withdrawal of consent does not affect the legality of the processing based on consent before its withdrawal.
To withdraw your consent, you can contact us at merch@marinasatti.com.
Personal Data Security
Marinasatti.com implements appropriate technical and organizational measures to ensure the secure processing of personal data and prevent accidental loss or destruction and unauthorized or unlawful access, use, modification, or disclosure. However, the nature of the internet and the fact that it is freely accessible by anyone do not guarantee that unauthorized third parties will never be able to bypass the applied technical and organizational measures, gaining access and potentially using personal data for unauthorized or illicit purposes.
What are your rights regarding your personal data?
Every individual whose data is processed by marinasatti.com enjoys the following rights:
Right of Access:
You have the right to be aware of and verify the legality of the processing. Therefore, you have the right to access the data and obtain supplementary information about its processing.
Right to Rectification:
You have the right to review, correct, update, or modify your personal data.
Right to Erasure:
You have the right to request the deletion of your personal data when we process it based on your consent or to protect our legitimate interests. In all other cases (such as when there is a contract, a legal obligation to process personal data, or public interest), this right is subject to specific restrictions or does not exist depending on the case.
Right to Restriction of Processing:
You have the right to request the restriction of processing of your personal data in the following cases: (a) when you contest the accuracy of the personal data and until its verification, (b) when you oppose the deletion of personal data and request instead the restriction of its use, (c) when the personal data is no longer necessary for processing purposes but is required for the establishment, exercise, or defense of legal claims, and (d) when you object to processing and until verification that there are legitimate grounds that concern us and override the grounds for which you object to the processing.
Right to Object to Processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for purposes of legitimate interests pursued by us as data controllers, as well as to processing for direct marketing purposes and profiling.
Right to Data Portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and process it with commonly used processing methods. You also have the right to request, if technically feasible, that we transfer the data directly to another controller. This right exists for the data you have provided to us and whose processing is carried out by automated means based on your consent or in execution of a related contract.
Right to Withdraw Consent:
Finally, marinasatti.com informs you that where processing is based on your consent, you have the right to withdraw it freely without affecting the legality of the processing based on your consent before its withdrawal.
To exercise the above rights, please contact us at merch@marinasatti.com.
Cookies
The website marinasatti.com uses cookies because some essential services would not be possible without them. Tracking order status, multiple user choices, storing items in the cart or wishlist, recognizing and facilitating frequent users, and improving the website content are some of these services.
Cookies do not harm users’ computers or the files stored on them, and they are automatically deleted every time you exit the site.
Learn more about cookies at www.cookiecentral.com.
Complaint to the Hellenic Data Protection Authority (HDPA)
You have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr):
- Telephone: +30 210 6475600
- Fax: +30 210 6475628
- Email: contact@dpa.gr
Applicable Law – Jurisdiction of Courts
Marinasatti.com reserves the right to modify or update the terms and conditions of transactions. All transactions conducted through our website are governed by International and European law, which regulates issues related to e-commerce, as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance sales. The Courts of Attica have exclusive jurisdiction for any dispute that may arise from the use of the website and the transactions conducted through it.
